Webinars 2019

May 28- New IFLA/ALA Webinar “Enhancing your strengths through coaching”

Webinar recording

In this free webinar, the role of coaching will be explored in order to highlight its value for developing library and information professionals for the future. Our meeting is part of the IFLA CPDWL Coaching initiative in a collaboration between the CPDWL section and the IFLA Management& Marketing section. The CPDWL section collaborates with the IFLA New Professionals SIG (NPSIG) and the American Library Association (ALA) to run a series of free webinars. 


  • Catharina Isberg, Sweden – Coaching from a library perspective
  • Barbara Wennheden, Sweden – Theoretical reasons for a coaching approach
  • Bergita Shannon, Australia – Building relationships through coaching

Moderated by Ewa Stenberg, Sweden.

Biographies of Speakers:

Catharina Isberg

is Library Director of Helsingborg Public Libraries since 2013. Previously she was Deputy Library Director and Library Manager of Swedish University of Agricultural Sciences 2003-2013. She started her library path at Ferring Pharmaceuticals in different management positions.

Catharina has been active in IFLA since 2011 as information coordinator, co-chair and now secretary of the CPDWL section (Continuing Professional Development and Workplace Learning). In August 2019, Catharina will join the Management & Marketing section and also serve as Division Chair and as such become a meneder of the Governing Board of IFLA. 

In August 2018 CPDWL was the winner of the IFLA Dynamic Unit and Impact Award, which was accepted by Catharina. During the last year Catharina has taken the lead on the IFLA CPDWL Coaching initiative, which is done in collaboration with Management & Marketing and with support from the IFLA HQ and IFLA Professional Committee.

On a national level Catharina is the convener of the Swedish IFLA network and has been part of coordinating the network of public library directors. In the past Catharina has been active in different national initiatives for example as Chair of the Expert Committee on Skills Management, Royal Library and as a board member of the Swedish Association for Information Specialists (SFIS).

Barbara Wennheden (Founder and CEO, iTURN AB)

Senior consultant running a Swedish company with 15 consultants in the field of Change Management, Business Development, Career Development and HR Interim Management. The coaching approach is fundamental in her interaction with customers and clients.

Barbara is a strong believer in the correlation between employee motivation, job satisfaction and commitment on the one hand and healthy organizations, increased productivity and company success on the other hand. She therefore supports organizations strengthening their brand and increasing their competitiveness in the market by focusing on continuous hard work developing management and employee coaching culture.

Barbara also believes in the interaction between managers and employees and on the individual’s own responsibility not only for their own assignment but also for the whole and the jointly formulated goals and strategies that will lead to the vision. It is about the managers’ willingness to let go of control, to involve, delegate responsibilities, power and mandate. It is also about the employees’ interest in getting involved, taking initiatives and participating. The coaching tool is exquisite and extremely successful in this matter, both for managers and employees.

Barbara is an ICF PCC Coach, tutor and a facilitator and train both managers and employees who want to develop, grow and achieve personal and professional goals. They exist within all levels of the organization – in the private business sector, within the academy and in the public sector. She is a frequent trainer within Coaching Leadership and Coaching Employeeship.

In addition, she is a proud member of the Chamber of Commerce’s 100-list created to increase the diversity and competence of the Swedish business community.

Bergita Shannon

currently works as the Solutions Support Coordinator in Information Technology Services at Queensland University of Technology (QUT) Brisbane, Australia. Bergita has a Master of Business Administration (Sunshine Coast University) and a Graduate Certificate in Academic Practice (QUT). She is recognised as a Fellow of the Higher Education Academy (HEA). Bergita’s passion for coaching started with her passion for teaching young adults. Prior to her work at QUT, Bergita taught Professional Practice for Multimedia Design students at University of Queensland and was involved in preparing 3rd year students for a successful career start. As manager for support staff, she utilises her coaching skills in her every day work and would like to extend her experience to all staff at QUT by being a member of the first accreditedcoaching panel of the university.

Bergita’s goal is to gain international accreditation as a registered coach with the International Coaching Federation (ICF) in 2019. She completed two accredited coaching modules at QUT, Leader as Coach and Developing Leader as Coach in 2018. Bergita is currently registered for the third module Advanced Leader as Coach. Upon successful completion of this module, Bergita will be able to apply for accreditation under the ICF ACC standards.

April 9 – New IFLA/ALA Webinar “Benefits of International Exchange Programs”

here is the recording from our youtube account:

The second session of the 2019 webinar series “New Librarians Global Connection: best practices, models and recommendations.” Please join us for the upcoming webinar: Benefits of International Exchange Programs

In this free webinar, librarians from Canada, Germany and South Africa will share their experiences and best practices in participating in international librarianship work. Canadian librarians will discuss global volunteering opportunities while librarians from Germany and South Africa will share their experiences in international exchange programs. This webinar is co-sponsored by IFLA’s Continuing Professional Development and Workplace Learning(CPDWL), IFLA’s New Professionals Special Interest Group (NPSIG) and ACRL’s International Perspectives in Academic and Research Libraries.

Biographies of Speakers:

Ulrike Lang is a librarian from the Hamburg State and University Library in Germany. She is responsible for education and training, for human resources development, workplace health promotion,conflict management and the organization of professional conferences and working visit programs for foreign visitors. Since 2017 she also resume the event management of the library with more than 80 events a year. From 2000-2007, Ulrike was the President of Library and Information International, an institution, which is responsible for librarians exchange programs between Germany and foreign countries: www.bi-international.de. She has been part of IFLA’s CPDWL Section since 2007, past co-chair from 2009-2015 and currently is a member of the Standing Committee for Education and Training of IFLA.

HellaHella Klauser:  Since 2004, she has been responsible for international cooperation within the Network of Excellence for Libraries (knb) at the German Library Association (Deutscher Bibliotheksverband dbv) in Berlin, Germany. Between 2013 – 2016, she was the Head of the Libraries Department at the Goethe-Institut (German cultural Institute) Head Office in Munich, Germany. From 1991 – 2003, Hella was the Head of the libraries of the Goethe-Institutes in Tokyo, Japan, and Paris, France. Since 2006, she has been a member of the  BI-International to promote international professional exchange. BII is a Standing Committee of the umbrella organization Bibliothek & Information Deutschland (BID), the Federal Association of German Library and Information Associations. She is currently a member of Standing Committee in section ‘Management of Library Associations’ of the International Federation of Library Associations IFLA .since 2017.

FlippieFlippie van der Walt is a public librarian for the past 25 years and is an Area Manager in the Department Library and Information Services in the City of Cape Town, South Africa.  Flippie holds a Master of Technology (M.Tech.) in Library and Information Science from UNISA and a Master in Management from the Southern Business School. Flippie is an active professional and has served on various councils and chaired committees in the professional association, LIASA. Flippie was also the public librarian of the year on 2004, Librarian of the year in 2014 and was awarded in 2016 the UNISA Library and Information Science Alumnus of the Year. Flippie also presented papers at IFLA’s 72nd and 81st conferences and a poster at the 73rd conference. On a lighter note, Flippie is a keen designer of Mandalas.

CateCate Carlyle began her career as a teacher and eventually transitioned to work in elementary school, academic and public libraries. Currently a curriculum resource coordinator and librarian at a small Halifax university, Cate also reviews children’s and young adult books for CM Magazine: Canadian Review of Materials. Cate’s book, “Your Passport to International Librarianship” (co-authored with Dee Winn), chronicles her international volunteer work in Guatemala, Honduras and Nicaragua, and her first young adult novel “#NotReadyToDie” will be published in 2019.

DeeDee Winn is a Reference + Subject Librarian at Concordia Library in Montreal. She has volunteered in Central America and Africa and co-authored (with Cate Carlyle) Your Passport to International Librarianship, a book published in June, 2018. Dee has served as an Executive member of Librarians Without Borders and is a copy editor for the International Journal of Librarianship.


January 10th – IFLA/ALA webinar: “Library Services to Teenagers in the Digital Age”

Webinar recording

First webinar in 2019 was organized by jointly by IFLA Continuing Professional Development and Workplace LearningIFLA New Professionals Special Interest Group, and the American Library Association.

Inspiring services from librarians serving communities and teens including online content, podcasts, gaming, coding and much more! These are twenty-first century skills that will make an impact on teenager’s careers and personal interests.


  • Sanna Huttunen, Specialized Librarian at Central Library Oodi, Finland
  • Sampo Matikainen, Central Library Oodi, Finland
  • Sander Slegtenhorst, Cultural Programme Maker at the Rotterdam Library, The Netherlands
  • Meredith Levine, Head of Youth Services at the Chattanooga Public Library in Chattanooga, TN, USA

Moderated by Loida Garcia-Febo, CPDWL Member, ALA President